TELKOM OPERATOR

SALARY : R201 093 per annum
CENTRE : Hermanus Hospital

REQUIREMENTS : Minimum educational qualification: General Education and Training Certificate
(GETC)/Grade 9 (Std 7). Experience: Appropriate experience in operating and electronic switchboard, PA system, copy machines and computer applications. Inherent requirements of the job: Willing to work shifts (i.e. night duty, weekends, public holidays) and work overtime when required by operational
needs. Ability to work in a very physical environment. Physically able to hear and speak clearly, professional etiquette. Ability to handle and transport parcels, patient folders, and boxes of paper and push a trolley between offices. Competencies (knowledge/skills): Ability to operate an electronic switchboard. Excellent listening skills and professional telephone etiquette. Excellent communication and people skills, with internal and external clients (verbal and written). Numerical skills and the ability to maintain confidentiality. Computer literacy in Microsoft (Word, Excel and Outlook). Ability to work under pressure, independently and unsupervised. Good recordkeeping and organizing skills.

DUTIES : Effectively manage the reception desk. Greet, welcome and give directions to patients and public professionally. Manage Switchboard, PA system, copy machines and any other related equipment in Reception area. Manage mobile and handset phones by reporting faults and requesting replacements, keeping operator’s directory up to date. Recordkeeping of telephone accounts, PA system requests, and other related documents. Capture information on computer applications. Provide administrative support to colleagues and supervisor.

ENQUIRIES : Ms CL Langley Tel No: (028) 312-1166
NOTE : No payment of any kind is required when applying for this post.

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